• Service Level Agreement Analysis
  
• Service Type Analysis
• Main / Regional / International Centre Analysis
• Breakdown by Destination Analysis

On the main body, additional options are available to change the data being displayed on the page. If you have access to multiple account numbers, you can choose the account. The date range can also be changed. Where applicable, the service type can also be selected.

Track and Trace

This option allows you to track the status of your parcel or parcels, however, you will be required to have the appropriate waybill number on hand.

Select the “Track and Trace” menu option on the left hand side of the screen. A screen will open asking you to enter your waybill number. If you have any problems or queries, please click on “Contact service Centre”. Your waybill details will be displayed with summarised waybill details, textual Proof of Delivery details ( if available ), full track and trace information and Proof of Delivery image, should it be available.

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Quotes

This function enables you to determine what it will cost to send parcels to your chosen destination. Please note that there are help buttons available on the screen for postal codes.

Please select the “Quotation” entry on the left menu bar. If you have access to multiple account numbers, a page will load asking you to confirm the account for which the quotation is required. A page will load asking for the relevant information to be entered, e.g. where parcels are to be collected and where they are to be delivered. Information about the parcels, i.e. dimensions and weights, will also be required. Please note that dimensions are entered in centimetres and weight is entered in kilograms. When complete, click the “Submit” button. A confirmation page will appear stating the price and the information that you have entered.

Please note that a quotation number is supplied on this page. This number can be used for reference purposes. Please note that the quotation is valid for 7 calendar days.

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Request a collection

This menu option allows you to affect a collection eletronically via the Berco Express web site.

Please select “Enter collections” on the left menu bar. A page will load asking for details, e.g. where the parcel is to be collected, sent to and details about the parcel. Press on “Submit Request for Collection” button once all the relevant information has been entered. A page will load displaying the information you have entered and a system allocated collection number that can be used as a  transaction reference at a later stage.

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Personalise my information

This page allows you choose the settings you would prefer i.e. full sender / receiver details or to / from locations.  Please note that settings are kept on our main server so that in the event of multiple users  using the same logon, the personal settings would be the same for all.

Select “Personalise ” on the menu bar. A page will load asking you to select the setting that you prefer.

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Waybill activity report

This report allows you to generate waybill activity listing based on certain selection criteria.

Select “waybill activity report” on the menu bar. Enter the required date range. Please note that you can select the from region, to region and service to be included or excluded in the activity list. To exclude a region ( from or to ), please change the field next to the from / to region to "Exclude this region" instead of "Include this region only".

You can also select waybills in service level agreement or not in service level agreement i.e. delivered on time or delivered late. Please select the number of entries that you want to appear on a page. The default is 10.

A page will load with the information as to number of waybills found for your selection period and the number of pages containing waybill listing. Use “forward” and “backward” buttons to navigate from page to page.

You can select a waybill to view it by clicking on the underlined waybill number. If an invoice has been generated for a waybill, the invoice number will appear with a link to the invoice.

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Reports

This menu option allows you to do a selection of cost saving reports as listed below. Please click on this menu item to view the available reports.

Spend by cost centre

Please enter the date range that you required. A report detailing your waybills by cost centre will appear. Please note that “none” on the report is a collection of waybills with no cost centre and “various” on the report is a collection of waybills where waybills have been consolidated to fit into the report.

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Spend by destination

Please enter date range you require. A report detailing your waybill by destination will be loaded after you have pressed “submit”.

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Spend by service type

Please enter date range you require. A report detailing your waybill by service type will be loaded after you have pressed “submit.

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Invoice

This function displays invoices. Where an invoice has multiple pages, press “next page” to view the next page.

Select “Invoices” on menu bar. Enter invoice number. Press “submit”. Please note that all waybills on the invoice are linked to the page that will display the waybill details.

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Statements

This functions displays statements. Please press “next page” for multiple page statements.

Select “Statement” on menu bar. Enter statement period in format YYYYMM (year and month). A statement will be loaded. Please note the all invoice numbers are linked to the invoice. If you click an invoice number, the invoice will be loaded.

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